Exchange student

It’s coming at you if you’re a health care insurance marketer. State health insurance exchanges will be the online gateway where as many as 30 million people will be able to obtain health insurance coverage and access financial assistance starting January 1, 2014, under Obamacare. Currently 22 states will allow the federal government to implement a major part of President Barack Obama’s health care reform law without creating their own individual exchanges (Pennsylvania, where our offices are, is one of them.).

Truth is, Section 1501 of the law will ultimately compel every American to purchase health insurance or face a fine levied by the IRS. This is both an obstacle and a boon to the insurance industry. Played right, providers, brokers and administrators can come out of this with additional revenues.

So what are some top tips for a positive outcome?

 

  • Get online. If your brokerage or TPA doesn’t have an interactive, fully functional web presence enabling consumer/broker involvement, now’s the time to, as they say, get it done yesterday.
  • Think like a marketer. The power is in consumer and group decision maker hands, so your message and medium need to be irresistible and ultra-competitive for you to have a share of mind.
  • Reach out and touch someone. Not just in the old-school manner, but in a mechanized, measurable, ongoing marketing initiative every day. Utilize media in addition to the in-person visit or personal phone call. If your organization doesn’t have a strategist to get your message out there, partner or hire. It’s that important.

 

“Who moved my cheese?” you may be saying. Change is never easy, but embracing it—in this case, the exchange’s upside—puts you ahead of the pack.

Direct Choice Inc. is a full-service direct marketing agency that has worked with national and regional brands in a wide variety of vertical markets. In addition to this blog, you can also find us on Facebook, Twitter, and LinkedIn

 

Direct Choice takes home 3 Benny Awards!

Wow…what a month!  Two weeks ago Direct Choice was recognized by Smart CEO magazine with a Volt Award, for an innovative marketing program we created for Independence Blue Cross, and this past Thursday night we were honored with three “Benny” Awards by the Philadelphia Direct Marketing Association (PDMA)!

The PDMA’s Benjamin Franklin Awards for Direct Marketing Excellence (aka “the Benny’s”) celebrate the best direct response work of the past year in Philadelphia’s direct marketing community. This year’s awards were held in the Shark Tank Ballroom at the Adventure Aquarium, in Camden, NJ.

It was a wonderful evening of seeing old friends – especially former co-workers from the “Devon Direct” days (the agency where most of the Direct Choice team met).

Direct Choice was honored with awards in the following categories:

Category:          Direct Mail – Business to Consumer/Acquisition to Existing Customer – Retail/Wholesale
Entry:               Luxottica Retail EyeMed Traffic Builder

Category:          Direct Mail – Business to Consumer/Brand Building – Retail/Wholesale
Entry:               Luxottica Retail ILORI Luxury Sunglass Collections Awareness Catalog

Category:          Direct Mail – Business to Business/Retention (Customer Loyalty) – Healthcare
Entry:               Independence Blue Cross Smart Renewal (Honorable Mention Award)

As President & CEO of Direct Choice, I am proud of our “Benny” awards, but the real winners are the individuals who made the above entries a reality …Christine Wagner and Karin Krueger for their marketing excellence in heading up the Blue Cross and Luxottica Retail account teams, respectively, Anne Lake, Creative Director Extraordinaire, and Don Draper, Technology Guru!  Special recognition and thanks also goes to all who made the above packages a reality – Scott McLaughlin, Mike Burgoon, Jackie Bofinger, Rosann Grose, Lonnie Bidwell and Beth Harvath.

Thanks to the PDMA for recognizing our efforts over the past year. And a special heartfelt thank you to our wonderful clients, who inspire us to excel, each and every day!

- Nick Lanzi, President & CEO, Direct Choice, Inc.

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Direct Choice Inc. is a full-service direct marketing agency that has worked with national and regional brands in a wide variety of vertical markets. In addition to this blog, you can also find us on Facebook, TwitterYouTube and LinkedIn.

RIP, bad creative

 

With Memorial Day weekend behind us, we’re in a sentimental mood—sort of—thinking about creative that needs to be buried, declared dead, terminal with no DNR, no headstone.

 

None of it is ours, natch.

 

First, some housekeeping notes in this cemetery: we define “bad creative” (isn’t that an oxymoron?) as creative that does not:

  • generate response
  • help move product or awareness
  • is downright nasty/bad taste/a waste of the reader’s time

 

And no, we are showing no pictures nor are we naming names of said bad creative because we prefer not to invite any ill will toward our creative judges.

 

The list of the top ten “Bad Creative” we’ve seen goes like this:

 

10. The recent direct mail kit featuring a radial map-enabled guide to cemeteries and crematoria options for buying a plot or booking a cremation. Even we think this is ghoulish. (Can you feel the burn?)

9.  The endless trend toward postcards in direct mail. News flash to cost-conscious marketers: despite being our vet or dentist, we’re throwing you out.

8.  What we’ll euphemistically refer to as “men’s pharma” media advertising.  Watching television with a child has become an interesting game of dodgem thanks to the proliferation of performance anxiety/enhancement meds and their leave-nothing-to-the-imagination level of frankness. None of them stands out (apologies) due to the plethora of devices, dosages and delirium-inducing delivery of their benefits and hilarious side effects.

7. Magazine ads/inserts for perfumes with no scent strip. Come ON! This is how we get to sample the smell beforehand.

6. Airport baggage-claim machine ads. Isn’t this the most frustrating part of the overall frustrating process known as air travel? Placing ads on the annoying, slow and problem-plagued monolith that spits out and circulates our luggage seems desperate and ill-advised.  What next, security-frisking brought to you by Coca-Cola?

5. Mailings with heavy product brochures. Even the phone book has gone digital. Today, there’s not enough money and no excuse for such old-school tactics.

4.  Anything with big, ugly, QR codes. If we use them, we make them creatively unique so they work within a client’s overall brand. We’re already moving on to the Next Big Thing.

3. Direct mail or other creative with repeated personalization over and over and over of a prospect’s name prospects’ prospect’s name. (See, isn’t it annoying?)

2. Advertising of any sort co-opting the trendy slang of the functionally illiterate.  Copywriters of the world, rise up to heave your potent prose onto the masses of the breathlessly dumbed-down hordes!!! Forsooth!!! Bring on those 25 cent words, a 15 cent raise from the “Really?” headlines of late. Millennials may be a prime target audience, but even they recognize pandering when they see it/sense it/discover it’s been texted to them.

 

And the #1 Bad Creative is…

 

1. Anything political. Don’t we all just want to take a shower afterward?

 

That wasn’t so good now, was it?

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Direct Choice Inc. is a full-service direct marketing agency that has worked with national and regional brands in a wide variety of vertical markets. In addition to this blog, you can also find us on Facebook, TwitterYouTube and LinkedIn.